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Rental Property Maintenance FAQ

What am I responsible for maintaining in my rental home?

You are responsible for all routine maintenance during your tenancy. These tasks include but aren’t limited to replacing the A/C filters once per month, changing light bulbs, and ensuring smoke detector batteries are refreshed as needed. In most situations yard maintenance is required by the tenant who should keep the yard mowed, watered, leaves removed, free of fire ants, and shrubs neatly trimmed. Tenants are responsible for keeping leaves and other debris out of gutters as well. Carpets must be cleaned prior to moving out. Please refer to your individual residential rental agreement for more information. Contact our office at 252-758-4663 for a list of local carpet cleaning companies.

Do I need renter’s insurance?

It is strongly encouraged that all residents carry enough renter’s insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details or let us know if you would like us to suggest one for you.

How long should I plan to wait to hear back from someone regarding a maintenance problem?

In a non-emergency situation please allow two days; if you have not heard from our office in that time, please contact us at

Submit Maintenance Request